Senior Vice President, Global Quality & Customer Experience
About GM: Alicia Boler-Davis
Alicia Boler-Davis was named senior vice president, Global Quality & Customer Experience effective July 1, 2013. This appointment expands her customer experience role from a U.S. position to oversee the rest of the world where GM does business. Ms. Boler-Davis is a member of the GM Executive Operations Committee.
In February 2012, Ms. Boler-Davis was appointed to U.S. vice president, Customer Experience. Later that year, her role was expanded to vice president, Global Quality and U.S. Customer Experience.
Previously, Ms. Boler-Davis was plant manager of Orion Assembly and Pontiac Stamping simultaneously. This appointment included the dual role of vehicle line director and vehicle chief engineer, North America Small Cars, which she held until January 2011. Prior to that, she held the positions of plant manager at Lansing Consolidated Operations and Arlington Assembly, where she was the first African-American woman to be appointed to plant manager at a GM vehicle manufacturing plant.
Ms. Boler-Davis began her GM career in 1994 as a manufacturing engineer at the Midsize/Luxury Car Division in Warren, Michigan. During her career, she has held many positions of increasing responsibility in Manufacturing, Engineering and Product Development.
Ms. Boler-Davis has been recognized by numerous organizations and publications for her professional accomplishments and community service activities. In 2010, Automotive News named her as one of the 100 Leading Women in the North American Automotive Industry; and in 2011, was honored by the Michigan Chronicle as a Woman of Excellence. She is a Board Trustee of the Care House of Oakland County and a member of Links, Inc. Oakland County Chapter, a volunteer organization for women.
Ms. Boler-Davis holds a bachelor’s degree in chemical engineering from Northwestern University and a master’s degree in engineering science from Rensselaer Polytechnic Institute.