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Our Employee Enthusiasm Strategy focuses on engaging our employees
with positive leadership behavior and effective systems and strategies
for managing our employees. We emphasize personal safety and economic
stability and have pledged to develop and promote policies and programs
that assist our employees both at work and in their home environments.
Job satisfaction levels
Employees are a key component in assuring our success and since
the 1940's we have researched how our employees feel about the company.
During 2000 the first global employee communications survey was
carried out expanding on the international pilot launched in 1998.
Overall, 40% of employees participated in this first global census
and the goal is to increase participation in next global census
scheduled for 2002. The survey includes questions about corporate
goals and objectives, a sense of urgency, product and customer focus,
innovative products and services, improved business results, leadership,
integrity, communication, involvement, teamwork, and learning and
development.
Looking forward to the 2002 census, our aim is for a greater number
of work teams in individual locations around the globe to develop
action plans for improvement based on the census results. This has
happened on a limited basis with the first global census completed
in 2000 and teams will be responsible for understanding the data
for their site or region, benchmarking against local norms, and
developing local action plans that aim to improve employee satisfaction
and survey ratings.
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