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Sustainability and GM
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Product Design and Performance
Social Performance

 
 

Support for human rights at GM begins with treating each other with respect and dignity. Our employees are responsible for respecting one another in their business relationships and in the communities in which we operate. We acknowledge the rights of our employees and believe that our policies on fairness and respect show our support for employees rights.

We honor all local laws and respect local customs throughout our global operations and our approach to specific human rights and labor issues is outlined below.

Child Labor

We believe that education should be a primary objective for children. We therefore respect all local laws regarding compulsory school attendance and do not employ children under the legal age for employment in any location. Our Worldwide Purchasing Policy prohibits our suppliers, and their subcontractors, from using child labor in the supply of goods or provision of services when under contract with GM.

Forced Labor

The decision to seek employment is voluntary, and we do not condone involuntary servitude in any form. Our Worldwide Purchasing Policy prohibits the purchase of goods produced with the use of forced or slave labor. This policy applies to our global operations and to all of our joint ventures.

Indigenous Rights

In various geographic locations, we employ executives in decision-making capacities that represent the indigenous people. These locations include, but are not limited to, Taiwan, Indonesia, India, Japan, Korea and Thailand.

Freedom of Association

As part of our corporate policy, we respect the right of all employees to choose whether to belong to a union. This concept is also outlined in the Global Sullivan Principles and, in adopting these principles, we have specifically endorsed respect for employees' voluntary freedom of association.

We are also committed to complying with all laws relating to the rights of employees to organize for purposes of collective bargaining. In this regard, the legal right of employees to support or oppose union membership without fear of coercion or retaliation is recognized by the corporation.

In recognizing these rights, our employees will not be subject to coercion from GM, or from any individual or external organization.

GM AwareLine

We have a 24-hour toll-free telephone reporting system that is available on a global basis seven days a week. The GM Awareline allows employees to anonymously report various concerns, such as: possible criminal wrongdoing by the company, our management, supervisors, employees or agents; actions believed to be contrary to corporate policy; emergency or life threatening situations; or allegations of harassment. Appropriate personnel investigate every complaint that comes into the AwareLine.

Our business units around the world have customized this reporting process to meet local language and cultural needs. Our operations that choose not to use the AwareLine process in a given country or location because of legal or cultural reasons are required to implement an alternate process, which must be approved by our General Director of Global Security.

In addition, we have the following processes in place throughout the our operations:

The Grievance Process

Grievances or complaints by U.S. hourly employees are handled pursuant to the procedures specified in national and local collective bargaining agreements. These differ from procedures for salaried employees.

Open Door Policy

For salaried employees, complaints in the U.S. are managed according to the Open Door Policy, detailed in "Working with GM." The objective of the Open Door Policy is to ensure an open channel of communication with management when employees have a question, concern or complaint about any aspect of their employment.

 

 

October 2001

Social Management