Quality Behind the Scenes

We obsess over quality so you don't have to.

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Our Global Perceptual Quality Team is committed to the details of your vehicle. Interiors are quiet, seats hug, chrome gleams.

Process for Perfection

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Quality, our top priority at GM, begins with understanding what you want and need from your vehicle – and then delivering above and beyond those expectations.

At GM Powertrain we use a proactive approach that solves engine problems before you take delivery of your new car.

Intensive Testing

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The GM Aerodynamics Laboratory (our "wind tunnel") helps engineer greater efficiency, improved engine cooling, and reduced wind noise.

Glidepath testing puts several hundred thousand miles on new models throughout our design and development process.

* OnStar Vehicle Diagnostics available on 2004 MY & newer GM models equipped with GM Oil Life System. Diagnostics not available on Cadillac Catera, Pontiac Vibe, and Saab 9-3 and 9-5. Diagnostic services vary on Cadillac SRX V8, Saturn VUE, Ion, and L-Series, Chevy Silverado diesel and GMC Sierra diesel. For details, call 1-888-4-ONSTAR (1-888-466-7827).

  • Hydroforming: A GM First

    GM was the first to use Hydroforming to produce truck and SUV frames. Here water pressure shapes steel from within, producing a structurally stiff and strong frame that is free of welds. Frames are also lighter in weight, which can lead to better fuel economy.

  • Troubleshooting "On the Fly"

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    With OnStar Vehicle Diagnostics*, an Advisor can attempt to assess key operating systems in your vehicle, and tell you if you need to visit a dealer for service.