GM | total confidence
- Overview
- Product Protection
- Family Protection
- Vehicle Value Protection
- Payment Protection
- Frequently Asked Questions
- Terms and Conditions
- Request Benefits
There's a reason you've never seen this before.It's never been done. If you purchased and financed any eligible new 2008, 2009 or 2010 GM vehicle during the period of the Total Confidence promotion (between April 1, 2009 and June 1, 2009), you can receive up to $2,500 (on a sale) or up to $5,000 (on a trade-in) if you owe more on your vehicle loan than its retail value when you decide to make your next GM purchase. That's total confidence that your vehicle's value is being protected.
Details:
The Vehicle Value Protection Program is provided by ServicePlan, Inc.
It is applicable if you purchased any eligible new 2008, 2009 or 2010 GM vehicle from a participating GM dealer in the United States between April 1, 2009 and June 1, 2009 (during the Total Confidence promotion period).
Note: Effective May 1, 2009 Chevrolet, Buick, Pontiac, GMC or Saturn vehicles are eligible for GM Total Confidence.
Vehicle Value Protection does not apply to leases or balloon payment financing.
Then, make your loan payments for at least half of the original term. After that, if you want to buy another GM vehicle, just compare your principal loan balance (not including interest or any refunds on other products/services that were part of your vehicle loan) to the NADA clean retail price for your vehicle. If you owe more than the vehicle is worth, Vehicle Value Protection will help make up the difference.
If you trade your vehicle in to the dealer and pay off the loan, you can recover the difference up to $5,000. If you sell your vehicle in a private sale and pay off the loan, you can recover the difference up to $2,500.
If your original vehicle loan was for more than 110% of the vehicle MSRP, Vehicle Value Protection won't cover the excess.
Maximum Finance Term: Up to 72 months.
If you want to read all of the detailed terms and conditions of this program, simply click on the link on this page, which leads to a sample set of terms and conditions for the program.*
- * This summary description is not intended to vary the Terms and Conditions themselves. In the event of any conflict between the language above and the Terms and Conditions themselves, the Terms and Conditions shall control.
- 1 Visit onstar.com for details and system limitations. OnStar acts as a link to existing emergency service providers.
- 2 Success varies with conditions.
- 3 Requires ABS and Directions and Connections plan. Not available in certain areas. Requires ABS and Directions & Connections plan. Not available in certain areas. Visit onstar.com for coverage map. Services vary by model and model year.
- 4 Requires a Hands-Free Calling enabled vehicle, existing OnStar service contract and prepaid minutes. Not available in certain markets. Calls may be made to the US and Canada only.
- 5 Diagnostic capabilities vary by model. Not available on Pontiac Vibe.
- * Whichever comes first. See dealer for limited warranty details. Excludes Saab.
- ** GM continues to provide fully transferable fully backed 5 year/ 100,000 mile powertrain warranty (plus Courtesy Transportation and Roadside Assistance) on 2008 and newer Cadillac Cadillac.com and HUMMER HUMMER.com vehicles.