GM Mobility

TTY

OnStar1 TTY Equipment Offer

Onstar TTY Logo

Select 2009 and 2010 model year GM vehicles are eligible for TTY2 services and equipment. This TTY equipment is currently available for reimbursement under the GM Mobility Reimbursement Program.3 So it's available at little or no additional cost to you.

Also, customers who apply for and receive GM Mobility reimbursement for OnStar TTY equipment on one of the eligible GM vehicles listed below will receive two additional years of standard OnStar service (after first year of included service) at no additional cost.

» See GM Vehicles with OnStar and Available TTY Equipment

Benefits of OnStar and TTY Services

The following services can be accessed using your new TTY equipment:

  • Automatic Crash Response4
  • Emergency Services
  • Stolen Vehicle Location Assistance5
  • Remote Door Unlock6
  • OnStar Vehicle Diagnostics7
  • Roadside Assistance8
  • Access to Hands-Free Calling capability9
Obtaining TTY Equipment
It's easy to order your TTY equipment on select 2009 and 2010 GM vehicles. Simply let your dealer/retailer know you'd like this equipment when ordering an eligible 2009 or 2010 OnStar-equipped GM vehicle. The TTY equipment will be installed before you pick up your new vehicle.
Step 1: Print the GM Mobility Reimbursement Application and take it with you to a GM dealership.
Step 2: Select or order an eligible, new GM vehicle. Dealer/retailer will order and install the OnStar TTY equipment.
Step 3: Take delivery of your vehicle. Together with dealer/retailer, complete the GM Mobility Reimbursement Program application form. Submit the application to GM Mobility Program Headquarters.
That's it!

Reimbursement application forms are available at dealers/retailers, online, and through the GM Mobility Assistance Center at 1-800-323-9935/TTY 1-800-833-9935.

Additional Resources

TTY FAQs

TTY Owner's Guide

GM Mobility Reimbursement Program

  1. OnStar services require vehicle electrical system (including battery), wireless service, and GPS satellite signals to be available and operating for features to function properly. Subscription Service Agreement required. Call 1.888.4.ONSTAR (1.888.466.7827) or browse this site for OnStar's Terms and Conditions, Privacy Policy, and details and system limitations.
  2. OnStar TTY services are only available in the U.S.
  3. Under the GM Mobility Reimbursement Program, a customer will be reimbursed up to $1,000 of the cost of any eligible adaptive equipment when installed (or reinstalled) on any eligible, purchased, or leased new vehicle ($1,200 for eligible Chevy Express and GMC Savana vans) manufactured by GM, including Buick, Cadillac, Chevrolet, and GMC divisions. To take advantage of the GM Mobility Reimbursement Program, vehicle must be adapted within 12 months from the date of purchase/lease, and a claim must be submitted within 90 days from the date of adaptation. Other program rules apply.
  4. Visit onstar.com for vehicle availability, details and system limitations.
  5. Ability to locate stolen vehicles varies with conditions.
  6. Remote Door Unlock success varies with conditions. Services vary by model and model year.
  7. Capabilities vary by model. Visit onstar.com for details and system limitations.
  8. Roadside service provided by Cross Country.
  9. OnStar Hands-Free Calling requires a Hands-Free Calling-enabled vehicle, existing OnStar service contract and prepaid minutes. Not available in certain markets. Calls may be made to the U.S. and Canada only.

This Reimbursement Program Guide and application are valid for eligible new and unused 2009, 2010, and 2011 model year GM vehicles delivered between 10/1/09 and 9/30/10. Please call the GM Mobility Assistance Center at 1-800-323-9935/TTY 1-800-833-9935 with any questions.

These program guidelines have been made available to all authorized GM dealers/retailers. To use this offer on leased vehicles, lessor's written approval must be obtained prior to adapting vehicle. Most fleet vehicles, with the exception of daily rentals, are compatible with the GM Mobility Reimbursement Program incentive. Used vehicles and vehicles obtained by GM dealers/retailers through auction are NOT eligible for the GM Mobility Reimbursement Program. General Motors reserves the right to modify or terminate this program without notice.