The introduction of OnStar1 revolutionized the driving experience with unprecedented peace of mind. Today the OnStar brand is synonymous with safety and security. But that’s just the beginning of our story.
The Story of OnStar
OnStar timeline
1996
The dawn of OnStar
Service launches at Chicago Auto Show.
2002
One million protected, connected
OnStar reaches 1 million members in April; grows to 2 million by December.
2008
Stolen Vehicle Slowdown2 launch
OnStar introduces Stolen Vehicle Slowdown®: Working with authorities, Advisors can remotely slow a stolen vehicle.
2011
Emergency medical dispatch-certified3
OnStar Advisors are certified in Emergency Medical Dispatch, allowing them to offer emergency medical instructions to members until first responders arrive.
The OnStar You Know
OnStar safety &
security services
Since 1996, General Motors’ OnStar has earned customers’ trust. We provide Connected Services to 22 million members globally. At the heart of the OnStar brand are OnStar Advisors—real people committed to helping drivers stay safe on the road through Automatic Crash Response6, Emergency Services7, Roadside Assistance8, Crisis Assist9 Stolen Vehicle Assistance10 and Turn-By-Turn Navigation11.
OnStar Insurance
The future of auto insurance
OnStar Insurance
Since 1996, customers have trusted OnStar to be there for them. Now they can trust OnStar Insurance to be there for them, too. OnStar Insurance offers auto insurance that's smart, easy and personalized. By leveraging GM's in-vehicle technology, OnStar Insurance is able to reward good drivers with savings on their auto insurance.
The Difference
OnStar Insurance will take a human-centered approach by focusing more on factors within the customer's control such as individual vehicle usage and driving behavior. With advanced technology and data-backed analysis of driving behavior, OnStar Insurance plans to provide proactive recommendations to improve driving habits so customers can potentially save money and drive more safely.
All in One Place
OnStar Insurance is working to offer the full spectrum of insurance needs, including home, renter and condo, to make it easy for customers to get the coverage they need in one place.
Beyond the vehicle
OnStar GuardianTM
The OnStar Guardian app is part of GM’s commitment to focus on opportunities outside the GM family of vehicles to help make the road—and the world—a safer place. The app allows members and their loved ones to take OnStar’s peace of mind with them anywhere they go, with or without a vehicle.
OnStar Guardian offers Mobile Crash Response13, which uses smartphone sensors to detect crashes and alert an Emergency-Certified OnStar Advisor14, including 24/7 Roadside Assistance15, Emergency Services and Location Status16. You can also share these features with others by adding up to seven people to the My Family section.
- See onstar.com for details and limitations. Services vary by model. Service plan required.
- Requires paid plan, working electrical system, cell reception, GPS signal, armed GM factory-installed theft-deterrent system, contact method on file and enrollment to receive alerts. Additional messaging and data rates may apply. Services are intended to assist with vehicle recovery and do not prevent theft or protect against damage or loss. See onstar.com for details and limitations.
- Certified by the International Academies of Emergency Dispatch®.
- U.S. only. Available on select Apple and Android devices. Mobile Crash Response services are intended for use in vehicles only. Service coverage varies with conditions and location. Service availability, features and functionality vary by device and software version. Active OnStar Safety & Security plan or bundle, OnStar Guardian service plan add-on, cell reception, and device data connection required. Terms apply. Device permissions are required for app to operate properly. OnStar links to emergency services. Device and app may not transmit all crash data. See onstar.com for details and limitations. Pricing and availability subject to change. Cadillac owners are not eligible for this offer. Offer requires that you associate an approved payment method on file to your account and authorize recurring payments for your service plan. The amount and frequency of each recurring payment are based upon the service(s) and payment interval(s) you select from the options provided. You may cancel at any time by calling 1.888.4ONSTAR (1.888.466.7827).
- Policies underwritten and issued by the OnStar National Insurance Company (OnStar Insurance) may not be available in all states and are subject to underwriting eligibility. Product features, prices, coverages, and available discounts may vary by state and are subject to qualifications. Coverage is subject to policy terms and conditions.
- OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. Not all vehicles may transmit all crash data. See OnStar.com/BusinessSolutions for details and limitations.
- OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. See OnStar.com/BusinessSolutions for details and limitations.
- Roadside service provided by Allstate Roadside Services for vehicles only. Limitations and restrictions apply. Towing services have additional fees.
- OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. See OnStar.com/BusinessSolutions for details and limitations.
- Requires paid plan, working electrical system, cell reception, GPS signal, armed GM factory-installed theft-deterrent system, contact method on file and enrollment to receive alerts. Additional messaging and data rates may apply. Services are intended to assist with vehicle recovery and do not prevent theft or protect against damage or loss. See onstar.com for details and limitations.
- Requires paid plan and properly equipped vehicle. Mobile app functionality is available on select devices and requires data connection. Map coverage available in the U.S., Puerto Rico and Canada. See onstar.com for details and limitations.
- Actual savings vary by state, coverages and rating factors. Requires Smart Driver activation, available in a capable 2015 model year or newer GM vehicles with an active service plan. See onstar.com for details and limitations.
- OnStar links to emergency services. Not all vehicles may transmit all crash data.
- Certified by the International Academies of Emergency Dispatch.
- Roadside services provided by Allstate Roadside Services for vehicles only. Limitations and restrictions apply.
- U.S., Canada, and Mexico only. Requires select paid plan. Service is designed to locate compatible connected vehicles. Eligibility varies by vehicle model. Functionality varies by mobile device. Message and data rates may apply. Requires contact method on file and enrollment to receive alerts. Terms and limitations apply. See onstar.com for details.